Privacy Policy

Effective Date: June 2026

1. Introduction

Mailendy (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, communicate with us, or use our services.

By using our website or engaging with our services, you agree to the practices described in this Privacy Policy.

 

 

2. Who We Are

Mailendy is a customer communication, retention, and automation company that helps businesses improve customer engagement through email marketing, communication infrastructure, automation systems, and related services.

 

Contact Information:

Email: info@mailendy.com

WhatsApp: +234 912 121 2036

Website: mailendy.com

 

 

3. Information We Collect

We may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Business information

Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referral source

  • Website interactions

Communication Data

  • Contact form submissions

  • Email correspondence

  • Consultation requests

  • Survey responses

  • Marketing preferences

 

4. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Deliver our services

  • Provide consultations

  • Improve customer support

  • Send requested communications

  • Deliver marketing communications where consent has been provided

  • Improve our website and services

  • Analyze business performance

  • Comply with legal obligations

 

5. Email Marketing

If you subscribe to our communications, we may send:

  • Newsletters

  • Service updates

  • Educational content

  • Promotional offers

  • Company announcements

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

 

 

6. Client Data

As part of our services, clients may provide customer data for communication and automation purposes.

Mailendy processes such information only for the purposes agreed with the client and takes reasonable steps to protect that data.

We do not sell client customer data.

We do not use client customer data for our own marketing purposes.

 

 

7. Cookies & Analytics

Our website may use cookies and analytics tools to:

  • Improve website functionality

  • Understand visitor behavior

  • Measure website performance

  • Enhance user experience

You may disable cookies through your browser settings, though some website functionality may be affected.

 

 

8. Third-Party Services

We may use trusted third-party providers including:

  • Email marketing platforms

  • CRM systems

  • Analytics platforms

  • Hosting providers

  • Payment processors

  • Communication tools

These providers may process information on our behalf according to their own privacy policies and applicable laws.

 

 

9. Data Security

We take reasonable technical and organizational measures to protect personal information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

However, no method of transmission or storage can be guaranteed to be completely secure.

 

 

10. Data Retention

We retain personal information only for as long as necessary to:

  • Deliver services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

When information is no longer required, it will be securely deleted or anonymized.

 

 

11. Your Rights

Depending on your location, you may have rights to:

  • Access your information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to certain uses

  • Withdraw consent

Requests can be made by contacting us using the details below.

 

 

12. Children’s Privacy

Our services are not directed toward children under the age of 18.

We do not knowingly collect personal information from children.

 

 

13. International Data Transfers

Because we serve clients in multiple countries, information may be processed and stored in jurisdictions outside your country of residence.

Where appropriate, we take reasonable measures to ensure adequate protection of personal information.

 

 

14. Changes To This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised effective date.

Continued use of our services after changes are posted constitutes acceptance of the revised policy.

 

 

15. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Mailendy

Email:
heretohelp@mailendy.com

WhatsApp:
+234 912 121 2036

Website:
mailendy.com

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